How to use QR codes for hotels and resorts
QR codes are versatile tools that can streamline operations, enhance customer service, and offer numerous conveniences to guests.
But to give you a more concrete understanding, here's how to use this QR code.
Surveys and feedback
Gather guest reviews and survey data using a feedback QR code to provide valuable insights for hotel management.
Check-in
Guests can check-in ahead of time by pre-registering on the hotel’s online website by scanning a QR code registration tool.
QR codes can be used for contactless check-in, allowing guests to check in and receive their room keys through smartphones. It can reduce wait times and eliminate the need for guests to handle physical, vital cards.
Room service
A table tent QR code can be placed in guest rooms to allow guests to order room service, make special requests, or even control room temperature and lighting.
Instead of physical menus, hotel and restaurants should use beer and wine QR codes to provide digital menus and drink choices. This reduces physical contact and allows easy menu item updates and prices.
This is especially useful for busy restaurants; it makes order organizing easy, and more helping hands are available to assist the kitchen staff. Guests can view the menu and place orders directly from their smartphones.
A QR code for restaurant hotel can provide guests with information about the hotel and surrounding area, such as maps, local attractions, and restaurant recommendations. The codes can be placed in the guest rooms or common areas.
To reduce the need for guests to handle cash or credit cards, make contactless payment QR codes available for in-room purchases and other services.
Social distancing
In one QR code scan, hotels can inform guests about their social distancing
measures, such as capacity limitations and mask requirements.
Why use a resort and hotel QR code?
Here are some of the benefits that you can enjoy when using this type of QR code:
Convenience for guests
QR codes provide a convenient and contactless way for guests to access information and perform tasks like checking in, ordering room service, and making payments. It can help improve the guest experience and increase satisfaction.
Improved guest engagement
QR codes provide relevant and personalized information, such as maps, local attractions, and restaurant recommendations, to increase guest engagement and satisfaction.
Data collection and tracking
Gather data on guest preferences, behavior, and feedback, which can provide valuable insights for hotel management and help improve operations using a resort and hotel QR code.
Note: Guest information is crucial in enhancing the hotel's overall experience. It encompasses hotel reviews, accommodation suggestions, and staff hospitality comments.
Securing their name, contacts, address, and other personal data is essential to ensure that their personal data is not abused and invaded.
Increased efficiency
Streamline operations and automate tasks, such as check-in and room service, with the help of QR codes to help increase efficiency and reduce staff workload.
Records of guests are also organized and ensure that each guest's information is safe and secure from any third-party entities.
Hotels and resorts can use QR codes to reduce the spread of germs and to maintain social distancing. Similarly to QR code menus, it helps streamline orders from guests and room service that they seek using a QR code.
Increased marketing
Promote special offers, discounts, and other marketing messages using the QR codes loyalty program, which can help increase revenue and get more loyal customers.
Cost savings
QR codes can help hotels and resorts reduce costs by reducing the need for physical materials, such as key cards, brochures, and paper menus.
They can also use QR codes to eliminate the need for expensive equipment, such as check-in terminals and in-room phone systems.
Best practices for using hotel and resort QR code
Test codes before deployment
Testing the codes before deploying them ensures they work correctly, leading to the intended information or action.
It is important not to cause your guests any inconvenience or problems; redirecting them to faulty sites or links could result in an unpleasant stay.
Provide instructions for scanning
Ensure guests know how to scan a QR code by providing clear instructions, such as displaying a sign with instructions or a call to action.
Place hotel QR codes in strategic locations
Place QR codes where guests are most likely to see and need them, such as in guest rooms, common areas, and check-in desks.
That way, more guests will use QR codes instead of asking staff members, which helps them process their requests faster, especially in peak seasons.
Use QR codes for a specific purpose
Employ hotel QR codes for a particular use, such as providing information about the hotel, ordering room service, or making contactless payments.
Keep codes up-to-date
QR codes should be kept up to date with relevant and accurate information, and you should check for broken links or errors.
Use QR codes in conjunction with other technologies
QR codes can be used with other technologies, such as NFC or Bluetooth Low Energy (BLE) beacons, to provide guests with a more seamless and convenient experience.
Track hotel and resort QR code usage
Please keep track of the number of scans and what information or actions they lead. This information can improve QR code and the overall guest experience.
Hotels and resorts must track guest activities to improve their stay. With that, complaints are nothing to be worried about, and good reviews and guest recommendations are shared with family and friends.
Create clear and straightforward codes
QR codes should be easy to scan, leading guests to relevant and valuable information. Ensure the codes are clear and straightforward, with high contrast and minimal clutter.
You can check out the free QR code generator online to create your hotel QR code today!
Real use-cases of QR codes in hotels and resorts
Here, you will read how famous hotels and resorts use QR codes creatively to boost their guests' experience.
The Ritz-Carlton, Singapore
The Ritz-Carlton Singapore uses QR codes to provide guests with contactless check-in and check-out, allowing guests to complete the process via their smartphones.
Guests can also use QR codes to access in-room services, such as getting room service and even controlling room temperature and lighting. Your hotel can also do the same by using a QR code generator to streamline the checking in and out process.
The Mandarin Oriental, Bangkok
The Mandarin Oriental Bangkok uses a QR code to provide guests contactless check-in and keyless room access. The hotel also uses QR codes to inform guests about its social distancing measures, such as capacity limitations and mask requirements.
The Four Seasons Hotel, Chicago
The Four Seasons Hotel Chicago uses QR codes to inform guests about the hotel and surrounding area, such as maps and local attraction recommendations.
Guests can also use QR codes to access the hotel's mobile app, make reservations, and access other hotel services.
The InterContinental, Singapore
The InterContinental branch in Singapore uses QR codes in their hotel to provide guests with contactless check-in and check-out.
Guests can also use QR codes to access other room service services, such as food orders, controlling room temperature and lighting, and making contactless payments.
The Westin, Mumbai
The Westin Mumbai uses QR codes to inform guests about the hotel and surrounding area, such as maps and local attraction recommendations.
Guests can also use QR codes to access the hotel's mobile app, make reservations, and access other hotel services.
Create a QR code for your hotels and restaurants with the Free QR code Generator
QR codes are a simple yet effective solution for hotels and resorts looking to improve the guest experience, increase efficiency, and reduce costs.
Hotel and resort QR code is used to improve the guest experience and streamline operations such as check-in, room service, guest information, contactless payment, social distancing measures, surveys and feedback, and more.
Use the free QR code generator today to offer guests a more convenient and safe experience, increase guest satisfaction, and drive repeat business!
Frequently Asked Questions
Yes! Hotels and resorts' QR codes are an excellent tool for letting guests access your hotel's free Wi-Fi information. The code embeds Wi-Fi log-in details, making your guests connect to the network effortlessly.
Are there any privacy concerns with using QR codes in hotels?
While QR codes are made to secure private information, hotels are liable to secure guest information. They must ensure that data collected through QR codes are handled in compliance with privacy regulations.
It is the hotel's responsibility to inform guests on how their data will be used and give them the choice of whether to continue using it.
Ready to create different types of QR codes for your resort? Visit the free QR code generator online and learn more about the different solutions available.
